Orders may be canceled or modified within 72 hours of purchase.

If you need to make a change or request a cancellation, please contact us at support@godlynaturesjewelry.com within this 72 hour window with your order number.

After 72 hours, your piece has already entered the production process, where materials are ordered and labor has begun. Because of this, orders can no longer be freely changed or canceled.

Order Changes After 72 Hours

Requests to modify an order after production has started may still be possible depending on the stage of completion. Approved changes will be subject to a modification fee to cover materials, design work, and labor already invested into the original piece.

Order Cancellations After 72 Hours

Cancellation requests submitted after production has begun may be approved on a case by case basis. Approved cancellations will be subject to a cancellation fee reflecting the labor, materials, and production costs already incurred.

Please note:

• Custom, or personalized items may not be eligible for cancellation once production begins

• Fees vary depending on production progress at the time of the request

• Once an order has shipped, it can no longer be canceled and must follow our Return Policy instead

We always do our best to accommodate requests when possible and appreciate your understanding as each piece is carefully made for you 🤍

We offer a 30 day return window from the date your order is delivered 🥰

Eligible items may be tried on or gently worn, but must be returned in good condition to qualify for a full refund.

To be eligible for a return, items must be:

• Non customized or non personalized pieces

• Returned within 30 days of delivery

• In good condition with no significant wear, damage, alterations, or missing components

• Returned with original packaging when possible

Because many of our pieces are made to order, custom, personalized, resized, or special request items are final sale and cannot be returned or exchanged.

Returns showing excessive wear, damage, or misuse may be subject to a partial refund or denial at our discretion.

To start a return, please contact us with your order number within 30 days of delivery. Once approved, return instructions will be provided.

Please note:

• Customers are responsible for return shipping costs unless the item arrives damaged or incorrect

• Original shipping fees are non refundable

• Unauthorized returns will not be accepted

Once your return is received and inspected, refunds will be issued to the original payment method within 5 to 10 business days.

If your piece arrives damaged or incorrect, please contact us immediately so we can make it right 🤍

Please allow 3-6 weeks for completion upon your awesome order 😍👍 because each piece is 3D printed and metal casted by hand 🤲. We are committed to not wasting materials and being environmentally conscious. You will be updated on the progress of your order via email so stay tuned! 

All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

No — buyers are responsible for all import duties, taxes, and customs fees required by their country. These charges are not included in your order total and must be paid separately upon delivery if assessed by your local customs office.

We recommend checking with your local customs office or postal service for the most accurate and up-to-date information.

Some countries do not calculate or collect duties upfront. In these cases, your package may arrive Duty Unpaid (DDU), meaning your local customs authority will contact you if any fees are owed before releasing your package.

Your customs agency or courier will notify you if payment is required. Every country has different thresholds, rules, and rates, so duties can vary based on:

• Your country’s import laws
  
• The value of your order
  
• The materials used in your jewelry (precious metals, gemstones, etc.)

If import fees are not paid, your package may be:

• Returned to us
  
• Held by customs
  
• Abandoned by the carrier
  

Please note that shipping fees are non-refundable and returns due to unpaid duties may incur additional costs.

No. We are legally required to declare the true value and contents of every shipment.

• 10k-18k Yellow Gold
• 10k-18k White Gold
• 10k-18k Rose Gold
• Platinum
• 14K Yellow Gold Vermeil
• 14K Rose Gold Vermeil
• 925 Sterling Silver
• 14k Gold Plated Brass
• 14k Rose Gold Plated Brass
• Brass

Vermeil (pronounced ver may) is a premium form of gold jewelry created by applying a thick layer of real gold over solid sterling silver.

To qualify as true vermeil, a piece must include:

• A base of 925 sterling silver

• Real gold plating of 14k gold or higher

• A substantial gold thickness for durability

Our vermeil pieces feature 2.5 microns of 14k gold layered over solid 925 sterling silver, offering the rich appearance of solid gold while remaining more accessible in price.

This thicker gold layer provides greater longevity than standard gold plated jewelry when properly cared for.

To maintain your piece’s finish, we recommend avoiding prolonged exposure to water, lotions, perfumes, and harsh chemicals ✨

Please be informed that custom orders are tailored to meet your unique specifications and are priced accordingly. As such, we regret to inform you that coupons cannot be applied to custom orders. The pricing provided for custom orders already reflects a discounted rate for your convenience and satisfaction, and further discounts through coupons cannot be accommodated. Any attempt to utilize a coupon on a custom order will result in the order being refunded. We thank you for your understanding and cooperation in this matter. Should you have any questions or concerns, please do not hesitate to contact our customer service team for assistance