All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

No — buyers are responsible for all import duties, taxes, and customs fees required by their country. These charges are not included in your order total and must be paid separately upon delivery if assessed by your local customs office.

We recommend checking with your local customs office or postal service for the most accurate and up-to-date information.

Some countries do not calculate or collect duties upfront. In these cases, your package may arrive Duty Unpaid (DDU), meaning your local customs authority will contact you if any fees are owed before releasing your package.

Your customs agency or courier will notify you if payment is required. Every country has different thresholds, rules, and rates, so duties can vary based on:

• Your country’s import laws
  
• The value of your order
  
• The materials used in your jewelry (precious metals, gemstones, etc.)

If import fees are not paid, your package may be:

• Returned to us
  
• Held by customs
  
• Abandoned by the carrier
  

Please note that shipping fees are non-refundable and returns due to unpaid duties may incur additional costs.

Please allow 3-5 weeks for completion upon your awesome order 😍👍 because each piece is 3D printed and metal casted by hand 🤲. We are committed to not wasting materials and being environmentally conscious. You will be updated on the progress of your order via email so stay tuned! 

No. We are legally required to declare the true value and contents of every shipment.

We have a 30-day return policy 🥰, which means you have 30 days after receiving your item to request a return. (Non-customized items only) 👍

After your order is placed, changes + cancellations must be made within 24 hours. Please contact us via email -support@godlynaturesjewelry.com to make a change or cancellation. 

• 10k-18k Yellow Gold
• 10k-18k White Gold
• 10k-18k Rose Gold
• Platinum
• 14K Yellow Gold Vermeil
• 14K Rose Gold Vermeil
• 925 Sterling Silver
• 14k Gold Plated Brass
• 14k Rose Gold Plated Brass
• Brass

Please be informed that custom orders are tailored to meet your unique specifications and are priced accordingly. As such, we regret to inform you that coupons cannot be applied to custom orders. The pricing provided for custom orders already reflects a discounted rate for your convenience and satisfaction, and further discounts through coupons cannot be accommodated. Any attempt to utilize a coupon on a custom order will result in the order being refunded. We thank you for your understanding and cooperation in this matter. Should you have any questions or concerns, please do not hesitate to contact our customer service team for assistance